Privacy and Terms of Service

Our Privacy Policy

Section 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.With your permission, we may send you marketing emails about our store, new products and other updates.

SECTION 2 - YOUR CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

- HOW TO WITHDRAW YOUR CONSENT

If after you opt-in, you change your mind,

you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by writing to us at:

AQUAQUEEN GROUP (Attn: Privacy Compliance) PO Box 278 Mascot NSW 1460, Australia.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - YOUR ONLINE SHOPPING AND YOUR PAYMENT

Our online store is hosted on third party hosting providers, which may change from time to time. They provide us with the online e-commerce facility that allows us to sell our products and services to you online.Your data is stored through the data storage of our third party hosting service providers, their databases and their softwares. They store your data on a secure server behind a firewall.If you choose a direct payment gateway to complete your purchase, then our third party hosting providers will store your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After completion of purchase, your purchase transaction information is deleted.All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party service providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.In particular, you should know that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.As an example, if you are located in Australia and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

SECTION 6 - LINKS

When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

By entering our site and continuing to stay on the site, you give your consent to opt-in of the cookies we use, allow us to store information about your session (landing pages, referrer etc.), our website provider’s internal stats tracker to record the number of your visits, stores information about the contents of your shopping cart, if the shopper has a password - this is used to determine if the current visitor has access.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time without notice, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Our Terms & Conditions

This website (the "Site") is provided by AQUAQUEEN GROUP, a company incorporated in New South Wales, Australia ("we" or "us"). These terms and conditions (the "T & C") govern the use of this Site, including applications for trade enquiries and sponsorship and the posting of messages to us. Please read them now. If you are unwilling to accept the T & C, you may not use the Site.Any breach of the T & C may, at our sole discretion, result in your rights to access the Site being suspended or removed.

Disclaimer:

The Site and its contents are for general information only and are provided "as is" and on an "as available" basis. Nothing on the Site is, or shall be deemed to constitute advice or any form of recommendation. Accordingly, to the maximum extent permitted by law, we exclude all representations, warranties, conditions or other terms. Specifically, we make no warranties, representations or undertakings about any of the content of the Site (including, without limitation, any as to the quality, accuracy, currency, completeness or fitness for any particular purpose of such content); or any content of any other third party website referred to or accessed by hypertext link through the Site. Nor will we be responsible for any damage or loss related to, the timeliness, accuracy, or completeness of the information, services, products, or other material on the Site. Visitors who use the Site and rely on any information do so at their own risk.

Liability:

You may not use the Site in any way, which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. Under no circumstances will we be liable for any consequence relating directly or indirectly to any action or inaction you take based on the information, services or other material on this site.Except as specifically stated on the Site, to the fullest extent permitted at law, neither AQUAQUEEN GROUP nor any of its affiliates, partners, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of the Site or the information, content, materials or products included on it. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Intellectual Property:

All materials on this site are protected by copyright and intellectual property laws and are the property of AQUAQUEEN GROUP. Unless expressly stated to the contrary, you may reproduce hard copies of information on the Site for your personal use only. We reserve all other rights.

Security and Access:

We do not warrant that functions available on the Site will be uninterrupted or error free, that defects will be corrected, or that the server that makes it available is free of viruses or bugs. You acknowledge that it is your responsibility to implement sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.

Link:

We take no responsibility for the contents of linked websites and links should not be taken as endorsement of any kind. We have no control over the availability of the linked pages.

ChangesWe reserve the right to amend or replace the Terms and Conditions at any time.

Jurisdiction:

All legal content contained on the Site relates only to the laws of Australia and you hereby agree to submit to the exclusive jurisdiction of the Australian courts.

Enquiries:

You may write to AQUAQUEEN GROUP, Attn: Privacy Compliance, PO Box 1116 Rosebery NSW 2018, Australia.